Educational: Teachers and students can obtain their serial number from the Adobe Educational website.Registered serial numbers: If you have registered your serial number with an Adobe ID, this serial number is in your account under the Adobe ID.During all Online Store download orders, the serial number is automatically registered to your account. Retail customers can obtain their serial key through their account as well. The Adobe Store sends the receipt to the email address you used as your Adobe ID when you purchased the product. Retail electronic download : The serial number is in the email receipt from the Adobe Store.Retail DVD: The serial number is on the back of your DVD case.Here is where to find your serial number: Use the serial number to claim ownership of your Adobe Creative Suite product. Selecting a region changes the language and/or content on Cloud does not use serial numbers, instead users sign in with their Adobe ID.Įvery Adobe Creative Suite product you purchase comes with a serial number. Enter the Response Code and click Activate.Enter your Request code and click Generate.Switch to an online computer and navigate to.Click Offline Activation and click Generate a Response Code.At the Serial Number Validation screen, click Having Trouble Connecting To The Internet.If you cannot complete this process within 72 hours, contact Adobe Support for additional assistance. Complete this process within a 72-hour period. Make sure that you have access to a computer with Internet access to complete the steps below.

Volume license customers can also use the Adobe Application Manager Enterprise Edition for assisting with this workflow.Ĭomplete this process for every offline computer that you want to activate.

Store and volume license customers can use these steps.

Computers that will never have an Internet connection must use the Offline Activation process to Activate.

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